Conversationally Speaking: Tested New Ways to Increase Your Personal and Social Effectiveness by Alan Garner

Author:Alan Garner [Garner, Alan]
Language: eng
Format: azw3, pdf
Publisher: McGraw-Hill Education
Published: 2017-08-18T00:00:00+00:00

BRINGING YOUR SKILLS TOGETHER:

TWO SAMPLE DIALOGUES

Dialogue One

MARIE: I don’t believe you’ll ever leave the bank and go into sales.

ROGER: Why do you say that, Marie? (Asks for Details.)

MARIE: Well, you’ve been at the bank eight years . . .

ROGER: True. (Agrees with the Truth.)

MARIE: And you’re used to getting a regular salary . . .

ROGER: True again. (Agrees with the Truth.)

MARIE: And I just don’t think you’ll want to give that up.

ROGER: You’re right, I don’t want to give that up. But I’m excited by the chance to do something new, to make a lot more. (Agrees with the Truth and Self-Discloses.)

MARIE: But . . . aren’t you pretty likely to fail? Don’t most people who try sales fail?

ROGER: I can see how you might think I’m likely to fail. The figures are pretty grim. But I’m willing to work long hours, and I’ve got a set of Pam Lontos’s tapes. (Agrees with the Critic’s Right to an Opinion and Self-Discloses.)

MARIE: I don’t know . . . I just don’t think of you as the salesman type.

ROGER: Why do you say that? (Asks for Details.)

MARIE: You’re not pushy enough.

ROGER: I understand your thinking—most salespeople are pushy. But I plan to be more of a consultant to my customers, and I’m hopeful that such an approach will work. (Agrees with the Critic’s Right to an Opinion and Self-Discloses.)

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